Key Modules:

• Collection Case Management

• Customer Management

• 3rd Party Agencies Management

• Automatic Assignment

• Workflow configuration

• Approval Management

• Collection Strategy

• Report & Monitoring

• Omni-Channel Capability

We offer a comprehensive suite of debt collection features to help to optimised your debt recovery

We understand your business challenge...

Using CollectMaster can provide several benefits, including:

• Automated Processes

• Centralized Data Management

• Enhanced Reporting and Analytics

• Integration with Other Systems

• Compliance with Regulations

Overall, CollectMaster help your business to improve the efficiency and effectiveness of collections processes, while ensuring compliance with regulations and best practices.

All-In-One System

Business can easily manage and track all debt collection activities in one centralized system, ensuring better communication and coordination among different departments. Additionally, it provides real-time visibility into debt collection performance, allowing businesses to analyze and optimize their strategies for improved results. Moreover, our all-in-one CollectMaster solution can integrate with various core business systems, such as payment gateways, enabling businesses to offer flexible payment options to debtors and increase the chances of timely payments.

Overall, CollectMaster simplifies the debt collection process. Enhances efficiency, and ultimately helps businesses recover outstanding debts more effectively.

Automated Processes

Workflow Automation Tools

CollectMaster can automate many of the processes involved in collections, such as debtor contact, account allocation, predictive outbound, and reminders. This can save time and improve efficiency compared to manual processes.

“CollectMaster eliminates manual efforts, help to reduce errors and save costs.”

Omni-Channel Capabilities

Connect with Customer using their preferred channel.

To help business to stay competitive in the modern digital landscape, CollectMaster offers Omni-channel capabilities to allow collectors to reach out to debtors using various channels such as Voice, SMS, Email, Chat, Social Media or Mobile Apps.

It allows for personalized and targeted communication, delivering relevant information to debtors at the right time and through the right channel. This increases the effectiveness of debt

360-Degrees view of Account

Centralized Data Management

CollectMaster provides a comprehensive understanding of the debtor’s financial situation. It encompasses various aspects such as outstanding balances, payment history, and communication records. This holistic approach enables debt collectors to assess the debtor’s ability to repay the debt and devise suitable repayment plans. A 360-degress view helps in tracking the debtor’s interactions with multiple channels, such as phone calls, emails and in-person visits. This level of visibility enables collectors to maintain accurate records and ensure effective communication.

Reports and Monitoring

Supports both standard and custom reports

The system support both standard and custom report type to give insights and analytics into the debt collection process, allowing for better decision making and strategy implementation.

The monitoring tool tracks the progress of each account, keeping a close eye on the collection activities. It provides real- time updates on the status of each debt, ensuring timely follow-ups and actions.