Services & Support

We offer a wide range of professional services and support to meet the needs of our clients. Our team consists of highly skilled and experienced professionals who are dedicated to delivering top-quality services. Whether it is consulting, project management, or technical support, we strive to provide the highest level of expertise and customer satisfaction. Our services are designed to help businesses enhance their operations, streamline processes, and achieve their goals. With our in-depth knowledge and industry-specific expertise, we are able to tailor our services to meet the unique requirements of each client. We take pride in our ability to deliver timely and efficient solutions that drive success for our clients. Trust us to provide you with the professional services and support you need to thrive in today's competitive business landscape.

Professional Services

We provide a full-range of professional services to support your unique business needs. that included but not limited to:

  • Contact Center Consulting Services

  • Solution Implementation Services

  • Optimization and Customization Services

  • Software Development

  • Business Intelligence

  • Workforce Optimization and Automation

  • Innovations

  • Business Process Outsourcing (BPO)

Support

We have assembled a first-class line of technical solutions, account features and collaborative resources to ensure you have the tools and support you need to head off potential problems and solve challenges as they occur so you can have a 24x7 running platform or solutions and deliver a consistent customer and employee experience

  • Continual Software or System Updates

  • Technical Experts

  • Escalation

  • Customer Self-Services

Training

We offer comprehensive solution training services to cater to your specific needs. Our team of expert trainers will guide you through every step of the training process, ensuring that you gain the skills and knowledge necessary to overcome any challenges you may face. Whether it's technical training, software training, we have the expertise to help you succeed. Our training programs are designed to be interactive and engaging, utilizing the latest tools and techniques to maximize your learning experience. With our solution training services, you can confidently tackle any problem that comes your way and achieve your goals with ease.

Location

3601, 6F Tung Hip Commercial Building, 244-248 Des Voeux Road Central，Sheung Wan, HK.

Hours

Monday-Friday 9:00-18:00
Saturday - Sunday Closed

Contacts

+00852-68527937；0086-13601397676
service@cwboan.com