CRM System

We develop highly customizable Customer Relationship Management system to meet your unique business requirements, It allows companies to keep track of customer information, such as contact details and purchase history in one centralized location. By using a CRM system, businesses can enhance customer satisfaction and loyalty, increase sales and revenue, and streamline internal processes.

Collections Management System

The Boan Cloud Collection Management System is a customized CRM system to meet Collections needs. It's an intelligent system for non-performing assets tailored to financial institutions and their outsourced institutions, suitable for collection management of credit, small loans, and other overdue accounts.

It provides business modules such as Asset Management, case management, telephone collection management, and external visit management. it can integrate enhanced modules such as work phones, call centres, SMS platform, intelligent voice bots, and intelligent quality inspection. it utilizes artificial intelligence to empower post-loan tracking, overdue reminders, case allocation, outbound communication, and operpation quality inspection. improving business compliance, collection efficiency, and saving collection costs.

• Outbound Collection

• SMS Collection

• AI Voicebot

• Predictive Outbound

• Debtor Visit Management

• Lawsuit Management

• Collection Details

• Task Management

• Repayment Management

• Promise to Pay

• Contract Management

• Case Management

Intelligent Collection Tools

Collection Strategy Management

Collection Operation Cockpit

• Strategy Configuration

• Distribution Rules

• Automation

• Outsourcing Management

• Campaign Management

• Approval Management

• Collection Cockpit

• System Administration

• Reporting

• KnowledgeBase

• Collection Management Modules

• Access Control

Modules Management

Our Value

Compliance with Collection Operations

Real time quality inspection during the collection process, real-time warning of violations, and real-time interruption of serious violations to ensure compliance with the collections; The collection data is recorded throughout the entire process, which can be extracted, traced, and inspected, continuously improving and improving collection compliance. If necessary, it can cooperate with the supervision to provide data to clearly define responsibilities.

Convenient asset management

Basic function: Financial institutions and outsourcing agencies can conveniently manage assets, running through the entire lifecycle of users from pre loan, during loan, to post loan, monitoring asset quality, asset status, and disposal progress, accumulating relevant data to strengthen the risk control system construction of institutions, and making asset management more efficient.

Reduce Collection Costs

Improve Collections Efficiency

AI-empowered technology reduces the human efforts, communication resources, and other resources involved in collection process, effectively reducing the comprehensive cost of collection management process

Powerful cloud computing capabilities significantly improve customer contact rates and ensure stability. Artificial intelligence optimises case distribution strategies, collection actions, and collaborative collection cooperation to increase the probability of successful collection