Omni-Channel Contact Center

Deploying your omni channel customer experience strategy has never been easier with our cloud-based omni channel contact center platform. By leveraging our cutting-edge technology, you can integrate all your communication channels into one seamless platform, allowing you to provide a consistent and personalized customer experience across multiple channels. Our platform enables you to connect with customers through voice calls, emails, social media, and more, ensuring that you can meet your customers wherever they are. With the ability to manage all interactions in one place, you can streamline your operations, improve efficiency, and ultimately enhance customer satisfaction. Don't wait any longer - start transforming your customer experience today with our cloud omni channel contact center platform.

With our advanced AI empowered technology, we ensure efficient and accurate execution of routine processes, freeing up your valuable resources to focus on more strategic initiatives. By deploying our digital workforce solution (like VideoBot, VoiceBot or ChatBot), you can significantly reduce human error, improve productivity, improve customer experience and achieve cost savings. Experience the power of automation and unleash the full potential of your workforce with our cutting-edge technology.

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Your BPO Partner

We provide a diverse range of BPO services including marketing, sales, customer service, and overseas BPO. Our aim is to assist businesses in reducing costs while enhancing their overall efficiency. By outsourcing these crucial functions to our team of experts, companies can focus on their core competencies while leaving the day-to-day operations to us. With our overseas BPO services, we leverage our global network to offer cost-effective solutions to businesses looking to expand their reach internationally. Trust us to handle your BPO needs and experience improved business performance.

CollectMaster

Our Cloud-Based Collection Software to help you optimize your debt collection and recovery. With advanced software and tools, we streamline the entire debt collection process, making it more efficient and effective for your business.

Our Main Business

Omnichannel Contact Center

Post-loan management system｜CRM System

Choiceway Boan(Hong Kong) Technology Co., Limited is a A high-tech enterprise dedicated to providing customers with advanced IT solutions, belongs to the Boan Group, it was set up in 2018 in Hong Kong.

IT Infrastructure & Engineering

IDC Data Center

Video Conference System

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Let us help you

Understanding the overarching trends of your business and overall market saves you time, money and energy in the long run, and can help you dominate your market.

How will you benefit?

Client insights

Increased efficiency

Process automation

Data-driven innovation

Market insights

Reduced costs

We’ve helped them

We've partnered with many household brand names to deliver insights and solutions to their problems with digital transformation. Our clients trust us because we always focus on delivering the best IT solutions and services to them

Contact us

Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.